What would happen if I keep my roses under direct sunlight?
Nothing would actually happen to the roses themselves. The color would just fade. This does not apply to white roses.
Do you offer same day delivery?
Yes we do. If we have the available color in stock and if the recipient is based in Dubai or London zone 1. We can deliver to other zones of London for the same day delivery. But there would be an extra charge for it.
Do you deliver on the Weekend?
Yes. Please choose weekend delivery at checkout. Please note that the order has to be made before 11am a day before.
Do you offer next-day delivery?
Can I order by email or phone?
Do you ship overseas?
Do you accept returns?
Yes, returns are accepted for all product except the Bespoke Collection, and if the product has not been personalised. All returns must be postmarked within seven (7) days of your receipt. Items must have no signs of damage and be in their original condition and packaging, including the shipping box with infills for protection, as was received.
How can I reach customer service?
If you need assistance, have any questions or would like to provide us with feedback, please contact us at firstname.lastname@example.org or call us in UAE on +971 5592 61130 or in UK on +44 7453 794419